Data protection & privacy policy

1. Introduction


The purpose of this policy is to explain how TEC-Dynamics trading as TEC-Dynamics Limited collects, protects, and uses personal data. TEC-Dynamics is committed to ensuring that any personal data supplied by its Clients or is otherwise generated by its business activities is collected and processed fairly and lawfully.

2. What Types Of Personal Data Does TEC-Dynamics Collect?


TEC-Dynamics needs certain personal data to enable it to provide its products and services to its Clients and end users. The personal data collected will generally include: company name, company size and sector, individual contact names (first and last name) and job titles for delivery, installation, support and billing, postal address, telephone and fax numbers, e-mail addresses. TEC-Dynamics will also collect logs of verification checks made. Access to personal data that is generated over the Network utilised by TEC-Dynamics services include IP and email addresses for incoming and outgoing data and network usage data. In certain circumstances TEC-Dynamics may also collect financial information about TEC-Dynamics Clients and end users from third parties to enable TEC-Dynamics to assess its risks in granting credit terms and contact information about organisations TEC-Dynamics considers may be interested in TEC-Dynamics products and services.

3. How Does TEC-Dynamics Obtain Personal Data


TEC-Dynamics obtains personal data in a number of ways including from orders placed by Clients and end users (whether by telephone, fax or email or by application form); from enquiries made by existing Clients and potential Clients, (including information gathered at marketing events and via the TEC-Dynamics website); from third party list brokers; from resellers who pass on personal data to TEC-Dynamics about end users; and directly from the Network utilised by TEC-Dynamics services.

4. How Does TEC-Dynamics Use The Personal Data It Holds?


4.1 Providing and Improving the TEC-Dynamics Service


Most of TEC-Dynamics' use of personal data is necessary to enable it to provide a service to its Clients and its end users, including order processing, delivery, installation and support services as well as for invoicing and in order to answer general Client enquiries. For example, during the order process TEC-Dynamics shall verify and/or cross validate the email address and postal address you provide us with upon registration, upon purchase of WHOIS Privacy and making any updates once a year and at any other time TEC-Dynamics deems necessary. These verification logs will be stored for as long as is deemed necessary by ICANN. In addition, TEC-Dynamics may also use personal data to improve on the level and type of service TEC-Dynamics offers to its Clients. As part of this interest in improving the service provided, TEC-Dynamics may process personal data for the purposes of sales analysis and Client usage statistics.

4.2 Direct Marketing


TEC-Dynamics may from time to time inform its Clients, end users and potential Clients about TEC-Dynamics and TEC-Dynamics affiliate products and services and other information TEC-Dynamics feels may be of interest. Clients and other recipients of information from TEC-Dynamics may indicate at the time they first place an order with TEC-Dynamics whether or not they wish to receive such information or at any later time by simply contacting TEC-Dynamics, as indicated in paragraph 9 below.

4.3 Third Party Marketing


TEC-Dynamics, like many other companies, use remarketing features whereby third party vendors (including Google) display TEC-Dynamics's adverts on sites on the internet and use cookies - to serve adverts - based on a user's prior visits to the TEC-Dynamics website to assist TEC-Dynamics in collecting information on who visits the TEC-Dynamics site. TEC-Dynamics will use first party cookies (such as Google Analytics cookie) and third party cookies (such as Double click cookie) together to report on how TEC-Dynamics use ad impressions, other uses of ad services and interactions with ad impressions and ad services for visits related to the TEC-Dynamics site, in addition to data or third party audience data in relation to age, gender and interests. Clients may opt out of Google's use of cookies by visiting the Google advertising opt-out page. Alternatively Clients may opt out of a third party vendor's use of cookies by visiting the Network Advertising Initiative opt out page. Clients also have the option to opt out of Google's use of Doubleclick's by visting the Google Doubleclick opt out page.

5. Does TEC-Dynamics Transfer Personal Data Overseas?


As TEC-Dynamics is part of a global organisation with local operating companies in a number of countries worldwide, to fulfil its Client service obligations it is necessary for TEC-Dynamics to transfer and process personal data outside the country in which the personal data is collected. This will include transfers to TEC-Dynamics affiliates based in the United States. Prior to making any such transfer TEC-Dynamics will put in place security procedures and firewalls designed to prevent unauthorised use of or access to personal data.

6. To Whom Does TEC-Dynamics Disclose Personal Data?


TEC-Dynamics will pass personal data within its internal departments in order to fulfil sales and support obligations as well as to finance departments to enable invoicing. As a general rule, TEC-Dynamics does not disclose personal data to unaffiliated third parties except where Client consent has been obtained, where TEC-Dynamics is under an obligation by law to disclose personal data or where TEC-Dynamics has contracted with third parties to assist in providing services to TEC-Dynamics Clients such as for delivery, installation and systems support services.

7. How Does TEC-Dynamics Protect the Personal Data it Holds?


TEC-Dynamics takes Client confidentiality and security very seriously. TEC-Dynamics has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within TEC-Dynamics. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective. TEC-Dynamics will not use any of the Clients sensitive information about the site or app whilst collecting data for the purpose of remarketing. Sensitive data includes: interest or participation in adult activities (including alcohol, gambling, adult dating, pornography, etc.) sexual behaviour or orientation racial or ethnic information political affiliation trade union membership or affiliation religion or religious belief negative financial status or situation health or medical information status as a child under 13 the commission or alleged commission of any crime TEC-Dynamics will also actively investigate and cooperate with law enforcement agencies any allegations of abuse or violation of system or network security as set out in the applicable TEC-Dynamics Acceptable Use Policy (https://www.TEC-Dynamics.co.uk/terms/aup.shtml).

8. Clients' Rights


The law in certain jurisdictions (including countries within the European Economic Area) gives individuals whose personal data is held by TEC-Dynamics specific rights to access and rectify personal data held about them. These include the right to: 8.1 obtain from TEC-Dynamics, for a prescribed fee, confirmation that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients; 8.2 request the deletion or rectification of personal data which is inaccurate; and inaccurate; and 8.3 as explained in paragraph 4.2 above to object to any unsolicited information sent by TEC-Dynamics regarding promotions or new products and services.

9. Contact Details


If any individual wishes to contact TEC-Dynamics regarding the personal data held about them or has any other question about TEC-Dynamics' data privacy procedures, they should direct an email to contact@tecdynamics.co.uk or send a letter to the direction of "TEC-Dynamics Client Services Department" at the local TEC-Dynamics office.

10. Policy Updates


As part of TEC-Dynamics's commitment to compliance with data privacy requirements, and to reflect changes in TEC-Dynamics's operating pro

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